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Shipping & Returns
How we ship, and what happens if something is wrong with your order.
Dispatch & delivery
Orders placed before 2:00pm ET on a business day are dispatched the same day. Lyophilized peptides are shipped as a stable powder and do not require cold-chain transit. Free U.S. shipping applies to orders over $150.
Returns & damages
Because of the nature of these products, opened vials cannot be returned. If a vial arrives damaged or a lot does not match its certificate of analysis, contact us within 7 days and we will replace it.
Order confirmation
Orders are confirmed by our team before fulfilment. We may request practice details consistent with provider-only supply.
This is a standard template. Have it reviewed against your actual fulfilment terms before publishing.


















































